Digital payment guidance
Person-to-person payments may be available through some online banking services. Ask Noven CreditUnion whether this feature is currently available for your account and review enrollment steps, eligible recipients, transaction limits, processing times, and fees before sending money.
Payment services may not provide the same cancellation or dispute options as a card purchase. Confirm the recipient using a separate, trusted method before sending funds. Be cautious of requests involving urgency, secrecy, prizes, impersonation, or instructions to return an unexpected payment.
Limits, eligible accounts, delivery timing, fees, and error-resolution rights depend on the payment service and current account terms. Review the information displayed in online banking and the applicable disclosures. Contact Noven CreditUnion promptly through a verified channel if you sent money to the wrong recipient or suspect fraud.
