Payment safety
Wire Transfer Information
Wire instructions depend on the account, transaction, and receiving institution. Request current instructions from Noven CreditUnion and verify recipient details before initiating a transfer.
Before sending a wire
- Contact Noven CreditUnion through a verified channel to confirm the service is available for your account and to request the current instructions.
- Confirm the beneficiary name and receiving account details directly with the intended recipient using contact information you already trust.
- Review the amount, destination, any displayed fees, processing details, and required approvals before you authorize the transfer.
- Keep the confirmation and related records in a secure place.
Requirements and timing can vary by transfer and account. Follow the instructions Noven CreditUnion provides for your specific request.
Receiving a wire
Ask Noven CreditUnion for current incoming wire instructions. Confirm that the instructions match the account and transfer type you intend to use. Do not rely on an old document or a forwarded message, since details may change.
Prevent payment fraud
Fraudsters may impersonate a business partner, employee, or bank and claim that payment instructions have changed. Independently verify any new or changed instructions before sending money. Do not use a phone number or link included only in an unexpected message, and do not share online banking passwords or one-time codes.
If you suspect that you sent a wire to the wrong recipient or acted on fraudulent instructions, contact Noven CreditUnion immediately through a verified channel. A transfer may be difficult to reverse after processing.
Get assistance
Use the contact page to ask about service availability, required documentation, approvals, and current transfer terms. Do not submit full account credentials or verification codes through the general contact form.