Protecting older adults

Recognizing and Responding to Elder Financial Abuse

Financial exploitation can be difficult to recognize, particularly when an older adult depends on or trusts the person involved. A sudden change in financial behavior deserves a calm, respectful conversation.

Possible warning signs

Unusual withdrawals, transfers, or changes to account ownership.
Unpaid bills despite available funds.
A new person speaking for the account holder or pressuring them to act.
Confusion about recent financial decisions or missing personal documents.

Offer support without taking control

Listen without blame, document specific observations, and ask the person what help they want. With their consent, help them contact their financial institution through an official channel to review account activity and available safeguards.

Seek appropriate help

If someone may be in immediate danger, contact emergency services. For suspected exploitation, contact local adult protective services or law enforcement. Procedures vary by location; a qualified professional can help explain available options.

For account-related concerns, contact Noven CreditUnion using the details on our Contact page.