Recognize Common Shopping and Holiday Scams

Scammers use fake order notices, misleading offers, and false charity requests to create urgency. Verify the source independently before paying, clicking a link, or sharing information.

Unexpected order messages

A text or email about a purchase you do not recognize may lead to a fake sign-in page or payment request. Do not use message links. Open the retailer’s official app or website yourself to check your order history.

Unusually attractive offers

Look closely at a seller’s identity, website address, refund terms, and payment method. Be cautious when a seller pressures you to act immediately or asks you to pay outside a trusted marketplace.

Charity requests

Before donating, look up the organization through an independent source and use its official donation channel. Do not rely on caller ID or a link in an unsolicited message.

Protect your accounts

• Do not share passwords or one-time security codes.
• Verify payment or account changes using contact details you already trust.
• Use unique passwords and available multifactor authentication.
• Contact your financial institution promptly if you suspect fraud.

Visit Noven CreditUnion Security and Fraud Awareness for more guidance. Contact Noven CreditUnion through a verified channel if you have a question about your account.